Frequently asked questions

DTF, or direct to film, is a printing technique where any design and color is printed onto a film. The film is then transferred with a heat press to cotton, polyester and blends.

There is no minimum. Whether you need 1 or 100,000, we've got you covered. No art fees and no setup fees.

By size: from 2" × 2" up to 24" × 20 ft. Gang sheets: 22" wide and up to 30 ft long.

For the best results we recommend vector art. If you use raster art, make sure it is at least 300 dpi. Preferred formats are .AI, .PDF and .EPS; we also accept .JPG and .PNG.

Yes. The free sample pack has a DTF sheet, a UV DTF sheet and a user manual. The pack is free; you pay shipping. Package protection is added in the cart by default, and you can turn it off there.

It depends on your press. Industrial press: 300°F for 7 seconds. Manual press: 310°F for 10 seconds. Cricut press: 335°F for 20 seconds. Hat press: 230°F for 8 seconds. Use even pressure and peel hot. Step-by-step help is on our how to press page.

Our transfers are tested for 100+ washes on a wide range of garments.

Orders placed before the weekday cutoff ship the same business day; the countdown at the top of the page shows the time left. Orders after the cutoff ship the next business day. Background removal or color fixes can delay same-day dispatch.

Transfers ship UPS Express (1–3 days): free on orders $99 and up, $12.90 flat below that. Faster UPS Next Day Air options are shown at live rates in checkout. See the shipping policy.

Blank apparel ships separately from the apparel warehouse via UPS: $29.90 flat, free when your blanks total $275 or more. Alaska, Hawaii, Puerto Rico and other US territories: $199 flat.

Yes. Pickup is available at our Dallas Store, 11969 Plano Rd, Suite 190, Dallas, TX 75243. Choose pickup at checkout.

An optional add-on in your cart, priced by cart value. If a protected order is lost, stolen or damaged, we reprint and reship it once for free, and claims are approved within 1 business day. How package protection works.

We take pride in our work. If something is wrong with your order (our error, or missing or damaged items), report it within 48 hours and we will make it right; replacements are handled case by case. Standard orders can be cancelled within 2 hours, overnight orders within 30 minutes. Read the full refund policy.

Yes. Upload your resale or exemption certificate on the sales tax exemption page (PDF, JPG or PNG, up to 10 MB). Your account usually goes tax-free within minutes.

Yes. The DTF upload page sells a half roll (165 ft for $559.95, $3.39 per ft) and a whole roll (330 ft for $999.95, $3.03 per ft), against $4.00 per ft on a 30 ft sheet. Upload your artwork as transparent 22-inch-wide files in 360-inch segments: 6 files for a half roll, 11 for a whole roll. Rolls are DTF only.

A monthly membership ($49.90 a month): 25% off DTF, UV DTF and ready-to-press transfers. The discount does not apply to machines & supplies, blank apparel, pre-made gang sheets, cup wraps, pre-cut and the sample pack. It cannot be combined with other discount codes. See the membership.